e-consult. Contact your doctor online and get help by the end of the next working day or sooner

Face masks are still required in the NHS

Dear Patient Due to the rising numbers of COVID-19 cases we would ask that when visiting the surgery a face mask is worn to protect you, other patients and the staff at the surgery. Many thanks for your cooperation. Cuckfield Medical Practice & The Vale Surgery

Latest News

Face masks are still required in the NHS

Dear Patient Due to the rising numbers of COVID-19 cases we would ask that when visiting the surgery a face mask is worn to protect you, other patients and the staff at the surgery. Many thanks for your cooperation. Cuckfield Medical Practice & The Vale Surgery

Cervical Screening Awareness Week 20th – 26th June 2022

During Cervical Screening Awareness Week 2022 (20-26 June), it’s time to talk about how to make the test better.  If you have received an invitation or a reminder message about the cervical screening, please book an appointment for this important test. Cervical cancer affects over 3000 people every year, around 2 deaths per day are

Time to Talk

Time To Talk – talking therapies service in West Sussex Time to Talk is an NHS service offering free, confidential talking therapy to adults registered with a GP in West Sussex. If you’re feeling low, anxious or worried, talking therapies can really help you. Time to Talk can also help people with depression, phobias, social

eConsult Schedule

Our eConsult service is open: Monday – Friday 8am – 11am for patients to submit online consultation forms. eConsult is an online consultation service which allows our doctors to assess patients virtually. Patients can submit their symptoms or send requests to our GPs electronically, and they will receive a response from the practice within 2

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Referrals

Hospital referrals update 11th May 2021 We understand that many patients are concerned about the length of time it is currently taking within the NHS to obtain timely referrals into hospitals for clinics and or surgery. Covid-19 has affected waiting times for many services and are continually subject to change. Whilst your GPs and Nurses at Cuckfield Medical Practice are acutely aware of these issues, there is nothing that we or our staff can do in these…

Practice Information

Staffing Update – 2022

Since our last update lots of new staff members have joined our team here at Cuckfield medical practice, with the most recent being our new practice manager, Ian Lucas who joined the team in June. The management team is now comprised of Ian Lucas as Practice Manager, Lisa Lilly as Patient Services manager, Geoffrey Alcazaren

Primary Care Networks (PCNs)

Cuckfield Medical Practice is part of a Primary Care Network, called Haywards Heath Villages, with Lindfield Surgery and Ouse Valley Practice.  Together our PCN covers around 30,000 registered patients.  We work collaboratively with our PCN member practices to provide some services to our patients.  Our PCN has recently employed two Pharmacists, and a Social Prescriber

Booking appointments on-line

We have recently made phlebotomy appointments available to book on-line, however unfortunately some patients have booked into these slots thinking they are GP appointments. Please can we ask that you are extra vigilant when booking appointments slots on line and check to make sure that they are the correct appointment for your need, either GP

Vacancies

We currently have vacancies for: GP Maternity Locum Cover April 2022 to Feb 2023 – please get in contact with Ian Lucas Practice Manager for more information ian.lucas1@nhs.net Salaried GP Opportunity for a salaried GP to join our well established, friendly and supportive practice in Mid Sussex. We are looking for a GP to work

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Clinics & Services

Drug and Alcohol Wellbeing Network

The Drug and Alcohol Wellbeing Network are part of the Change Grow Live initiative offering a free and confidential service run by a friendly and non-judgmental team that offer support for adults aged 25+ who want to make changes around drinking or drug taking. The support includes families and affected others. The service is free

Minor Surgery

Dr Harvey carries out minor surgery procedures once a month at The Vale. These appointments cannot be directly booked, but any doctor can assess your suitability for this surgery. Please note NHS services cannot carry out cosmetic procedures and we are required to adhere closely to a Low Priority Procedure list which regulates what we

Evening and Weekend Access to GP Appointments

Patients registered with a GP in Horsham and Mid Sussex can now access evening and weekend GP appointments. Patients can book evening and weekend appointments at one of our primary care hubs in the local area providing they have given consent to share their medical records with other medical services that are involved in their

Microsuction

Micro-suction and Ear Syringing The Practice is currently not able to provide either micro-suction or ear syringing.  We will review this and update when we are able to start again.    

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Cuckfield Medical Practice

CQC overall rating

Good


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Policies

Chaperone

There are occasions when patients need to be examined by a doctor which may involve intimate examinations. It is sometimes necessary for another person to be present at these times to safeguard the doctor and the patient. This person is called a chaperone. A doctor will usually suggest a chaperone for these examinations, although you

Comments and Complaints

At the practice we appreciate both positive and negative feedback. If you have a concern and wish to make a complaint then please review our policy below which provides the information of how and whom to contact. We appreciate that there is a long wait for appointments and also to get through on the phone

GDPR (General Data Protection Regulation and Privacy)

Please see our privacy notices below for more information on how and why we hold your personal information and also information on how you can request access to that information. Fair Processing Notice Feb 2020 Privacy Notice Recruitment SAR Request for Access to Records May 2018 Patient Information Leaflet Fair Processing Notice 2018 – IAS

National Patient Opt out

The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with: Improving the quality and standards of care provided Research into the development of new treatments Preventing illness and diseases Monitoring safety Planning services This may

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