Opening times & Appointment information
Flu & Covid vaccination clinic information
We continue to work in partnership with our GP Federation Alliance for Better Care to deliver the Autumn / Winter Vaccination Programme including Covid-19 first and second jabs, Covid-19 Boosters and Flu Vaccinations. Patients can now request a Vaccination appointment online using the form on the Alliance for Better Care website https://abcltd.org.uk/nhsbookajab/ or you can
NATIONAL E-MAIL ISSUE
Please be aware, there is a national issue with NHS emails which is causing problems with sending and receiving of e-mails to the Practice. This will cause a delay if you a re expecting an e-mail response from us. Please bare with us, it is out of our control and is a national issue that
Latest News
Flu & Covid vaccination clinic information
We continue to work in partnership with our GP Federation Alliance for Better Care to deliver the Autumn / Winter Vaccination Programme including Covid-19 first and second jabs, Covid-19 Boosters and Flu Vaccinations. Patients can now request a Vaccination appointment online using the form on the Alliance for Better Care website https://abcltd.org.uk/nhsbookajab/ or you can
NATIONAL E-MAIL ISSUE
Please be aware, there is a national issue with NHS emails which is causing problems with sending and receiving of e-mails to the Practice. This will cause a delay if you a re expecting an e-mail response from us. Please bare with us, it is out of our control and is a national issue that
Opting out of NHS Digital collecting your data (Type 1 Opt-out) – IMPORTANT PATIENT INFORMATION
The deadline for patients to opt out has been extended and we are awaiting further information on the new date. However we recommend you registered your opt out preferences without delay. This link from NHS Digital explains why data is shared, it contains their transparency & privacy notices for doing so and also points to
Update on global shortage of blood tests equipment – what it means for patients
A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests. Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test
Referrals
Hospital referrals update 11th May 2021 We understand that many patients are concerned about the length of time it is currently taking within the NHS to obtain timely referrals into hospitals for clinics and or surgery. Covid-19 has affected waiting times for many services and are continually subject to change. Whilst your GPs and Nurses at Cuckfield Medical Practice are acutely aware of these issues, there is nothing that we or our staff can do in these…
Practice Information
Primary Care Networks (PCNs)
Cuckfield Medical Practice is part of a Primary Care Network, called Haywards Heath Villages, with Lindfield Surgery and Ouse Valley Practice. Together our PCN covers around 30,000 registered patients. We work collaboratively with our PCN member practices to provide some services to our patients. Our PCN has recently employed two Pharmacists, and a Social Prescriber
Booking appointments on-line
We have recently made phlebotomy appointments available to book on-line, however unfortunately some patients have booked into these slots thinking they are GP appointments. Please can we ask that you are extra vigilant when booking appointments slots on line and check to make sure that they are the correct appointment for your need, either GP
About the Practice
Cuckfield Medical Practice is a split site practice with 4 Partners and 3 salaried GPs looking after just over 12,500 patients. We have been a training practice for over 25 years and our staff are well used to supporting registrars. We offer a wide range of expertise in the practice. We are committed to
Clinics & Services
Drug and Alcohol Wellbeing Network
The Drug and Alcohol Wellbeing Network are part of the Change Grow Live initiative offering a free and confidential service run by a friendly and non-judgmental team that offer support for adults aged 25+ who want to make changes around drinking or drug taking. The support includes families and affected others. The service is free
Evening and Weekend Access to GP Appointments
Patients registered with a GP in Horsham and Mid Sussex can now access evening and weekend GP appointments. Patients can book evening and weekend appointments at one of our primary care hubs in the local area providing they have given consent to share their medical records with other medical services that are involved in their
Minor Surgery
Dr Harvey carries out minor surgery procedures once a month at The Vale. These appointments cannot be directly booked, but any doctor can assess your suitability for this surgery. Please note NHS services cannot carry out cosmetic procedures and we are required to adhere closely to a Low Priority Procedure list which regulates what we
Microsuction
Micro-suction and Ear Syringing The Practice is currently not able to provide either micro-suction or ear syringing. We will review this and update when we are able to start again.
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Chaperone
There are occasions when patients need to be examined by a doctor which may involve intimate examinations. It is sometimes necessary for another person to be present at these times to safeguard the doctor and the patient. This person is called a chaperone. A doctor will usually suggest a chaperone for these examinations, although you
Comments and Complaints
At the practice we appreciate both positive and negative feedback. If you have a concern and wish to make a complaint then please review our policy below which provides the information of how and whom to contact. We appreciate that there is a long wait for appointments and also to get through on the phone
GDPR (General Data Protection Regulation and Privacy)
Please see our privacy notices below for more information on how and why we hold your personal information and also information on how you can request access to that information. Fair Processing Notice Feb 2020 Privacy Notice Recruitment SAR Request for Access to Records May 2018 Patient Information Leaflet Fair Processing Notice 2018 – IAS
National Patient Opt out
The information collected about you when you use these services can also be used and provided to other organisations for purposes beyond your individual care, for instance to help with: Improving the quality and standards of care provided Research into the development of new treatments Preventing illness and diseases Monitoring safety Planning services This may