IGPM (Institute of General Practice)
Campaign video to end abuse in GP practices. The full 4 minute version can be seen here: https://youtu.be/3ru4QhVZ2a8
In this video GP receptionists share the abuse they have experienced first hand. All have been frontline key workers during the pandemic.
With the majority of GP Practice Staff (78%) facing threatening behaviour, racist or sexist abuse from patients, and 83% reporting having called the police for help, the Institute of General Practice Management (IGPM) launches a campaign to end all abuse towards general practice staff.