Hospital referrals update 11th May 2021

We understand that many patients are concerned about the length of time it is currently taking within the NHS to obtain timely referrals into hospitals for clinics and or surgery.

Covid-19 has affected waiting times for many services and are continually subject to change.

Whilst your GPs and Nurses at Cuckfield Medical Practice are acutely aware of these issues, there is nothing that we or our staff can do in these circumstances.

Our advice is to contact the Patient Advice and Liaison Service (PALS) and discuss the matter with them. They have direct access to NHS Hospital  Services and can act on your behalf.

Contact PALS


Royal Sussex County Hospital: 01273 664511 or 01273 664973. Princess Royal Hospital: 01444 448678



PALS, Royal Sussex County Hospital, Eastern Road, Brighton, BN2 5BE


If a clinician has referred you for ongoing investigation or care you can make direct contact with the care provider for an update by calling the appropriate number listed below. Please do not ask the reception staff to chase on your behalf unless you have been referred under the 2 week rule (and have been waiting for longer than 2 weeks) or are unable to make contact yourself.

If you have asked for a private referral from your GP please be advised that it will take approx. 5 working days. Please do not book your appointment until your referral has been sent to the appropriate provider.  

To contact any referrals made to BSUH (Brighton and Sussex University Hospitals) – Royal Sussex County Hospital (Brighton) or Princess Royal Hospital (Haywards Heath) please contact this number 03003038360 to liaise directly with their booking centre.

We would also like to highlight the link supplied by BSUH, which is patient facing and can be shared with patients referred to BSUH

It can be a worrying time waiting for appointments and understandably you wish to be seen as soon as possible to discuss your ongoing health concerns.

Appointment letters are reviewed by the specialist teams, once they have received the referral, and are often then placed in an order of priority for future appointments. We understand at times that this can be frustrating as it may mean you are waiting longer than you anticipate to be seen.  We are not always aware of the length of waiting times to be seen and thus cannot always tell you this at the time a referral is made.
If you have been referred on a ‘2 week wait’ referral pathway then you will definitely receive an appointment within 2 weeks. If you have not heard 10 days after your appointment with the health professional then please contact the surgery and we will review this for you. (You will be informed if it is a 2 week referral at the time.)

For current average referral waiting times to Brighton and Sussex University Hospitals (updated monthly) click here.

For current average referral waiting times to Surrey and Sussex Hospitals (updated monthly) click here.

Please find below a list of care providers locally whom we regularly refer to:

CAMHS, Child and Adolescent Mental Health – 01444 248901

Crawley Hospital – 01293 600300

CRI – Drugs, Alcohol and Homeless Support, Brighton – 0300 303 8677

East Surrey Hospital (ESH), Redhill – 01737 768511

Gatwick Park Hospital (Spire) – 01293 785511

Healogics Wound Care Service – 01403 334332

Kleinwort Intermediate Care, Haywards Heath – 01444 445600

Langley Green Hospital – 01293 590400

Lewes Victoria Hospital – 01273 474153

Linwood – 0300 304 0052

MSK – 0300 303 8063

Nuffield Hospital, Haywards Heath – 01444 456999

Park Centre (breast care) – 01273 664773

Princess Royal Hospital (PRH) , Haywards Heath –  01444 441881

Queen Victoria Hospital, East Grinstead – 01342 410210

Royal Sussex County Hospital (RSCH), Brighton – 01273 696955

Royal Alexandra Children’s Hospital (RACH), Brighton – 01273 696995

Sussex Community Dermatology Service – 01903 703270

Sussex Eye Hospital, Brighton – 01273 696955

St. Catherines Hospice – 01293 447333

St. Peter and St James Hospice – 01444 471598

Ultrasound – Diagnostic World – 01329 552440

Ultrasound – Physiological Measurements – 01691 676496

West Sussex Breast Screening – 01903 239757