The current demand on the practice is extraordinarily high.
In April 2021 we provided 2,061 telephone consultations, 1,806 face to face consultations (on average thats 103 and 90 per day respectively), dealt with 3,341 medication issues, processed 1,910 letters and analysed 789 test reports. Data shows that this is also increasing month on month.
We are working at over 120% capacity to try and meet demand, but we ask you to be patient if we cannot respond to any queries immediately, if appointment waits are longer or if our phonelines are full.
We encourage patients to use eConsult whenever they can, in order to receive rapid assistance for your concern.
Please use the self-help advice on our website; a high number of queries to the Practice do not need a GP input and can be resolved with self-care.
There is also NHS111 who are open 24 hours a day, not just for when the Practice is closed.
Thank you for your patience and support at this very tricky time. For more information on how the practice is coping during this period, please click here